Insurance & Payment

We are in network with the insurance plans listed below:

  • Oregon Health Plan- Care Oregon/HealthShare, Trillium Community Health Plan, PacificSource Community Solutions, and Open Card

  • Kaiser Permanente of the NW

  • Aetna

  • Regence BlueCross Blue Shield/Anthem

  • Moda

  • PacificSource

  • HealthAdvocate EAP

If your plan is not listed here, you may pay up front for therapy and we will provide you with a superbill, which is an itemized receipt for services, that you may submit to your insurance to request out-of-network reimbursement. These benefits vary by plan. This option is not available for out of network OHP members, due to Oregon Administrative Rules that prevent us from billing any OHP member for therapy.

We will check benefits and provide an estimated cost for in-network plans; however, we encourage you to also understand your benefits as the final balance due is your responsibility.

 
You have the right to receive a “Good Faith Estimate” explaining how much your therapy will cost.

Under a new law, mental health care providers need to give people who don’t have insurance or who are not using insurance an estimate of the bill for their services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency services.

  • You may ask Roots Therapy NW to give you a Good Faith Estimate in writing at least 1 business day before your service. You can also ask your therapist for a Good Faith Estimate before you schedule a service.​​

  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

  • Make sure to save a copy or picture of your Good Faith Estimate.